daplayTerms of Use

When you open an account on daplay, you agree to our terms of use. These terms set out what we expect from you, what you can expect from us, and how we handle disputes, data, and account security. We've written them in plain language so you understand your rights and obligations before you deposit or place any market.

Our platform operates under jurisdiction-restricted access. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you're unsure whether daplay is available in your location, our support team can provide guidance.

This page covers account opening, deposits and withdrawals, bonus terms, dispute resolution, and our data practices. It applies to all users of daplay across supported regions.

Account Opening and Eligibility

To open an account on daplay, you must be at least 18 years old and legally permitted to use our platform in your jurisdiction. We require an email address, a password, and a phone number. During account creation, you'll verify your email and phone via one-time codes we send to each.

Before you can deposit or withdraw, we enforce identity verification (KYC). You'll submit a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement dated within the last three months). We may request additional documents if our compliance team flags your account for review. This process protects both you and us against fraud and money laundering.

We reserve the right to refuse or close an account if you breach our terms, use multiple accounts, attempt to manipulate our systems, or engage in prohibited activity. If we close your account, we'll return any remaining balance to your registered withdrawal method within our standard processing window.

Deposits and Payment Methods

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly or within a few minutes, depending on your payment provider. We do not charge deposit fees. Your daplay account balance reflects all deposits, withdrawals, market settlements, and bonus credits.

When you deposit, you authorize the payment provider to debit your account. We are not responsible for delays or errors caused by your bank or payment provider. If a deposit fails, check your payment provider's app to confirm the transaction status before attempting again.

Withdrawals and Processing

You can withdraw your balance at any time via the same payment methods you used to deposit. Withdrawals are subject to verification—we may request additional documents or account history to comply with anti-money-laundering regulations. This verification may extend during peak seasons such as Idul Fitri, Idul Adha, or Imlek.

Withdrawal processing times depend on your bank or payment provider. mobile banking, local payment, and online payment typically process within one to two hours. Direct bank transfers (e-wallet, mobile banking, local payment, online payment) may take one to three business days. We are not responsible for delays caused by your financial institution.

We may decline a withdrawal if your account is flagged for review, if the withdrawal amount exceeds our daily limits, or if we suspect fraudulent activity. If your withdrawal is declined, we'll notify you and explain the reason.

Bonus Terms and Market Rules

We occasionally offer welcome bonuses or promotional credits to new or existing users. Any bonus is subject to terms we display at the time of offer. Bonuses may carry wagering requirements, expiration dates, or restrictions on which markets or games they apply to. We reserve the right to modify or withdraw any bonus offer at any time.

Markets on daplay (football, live-dealer games, slots, esports) are governed by specific rules. For football markets covering Liga 1, Piala Indonesia, Piala AFF, and Champions League, we settle based on official league data. For live-dealer games, settlement follows the dealer's action and our game rules. For slots and arcade games, outcomes are determined by our random-number generator. You can review detailed rules for each market type in our game guides.

We do not guarantee any outcome or return. All markets carry risk. Your account balance may increase or decrease depending on market results and your decisions. We are not liable for losses you incur through normal use of daplay.

Data and Privacy

We collect your personal data (name, email, phone, ID, address) to verify your identity, process deposits and withdrawals, and comply with legal obligations. We use encrypted connections (HTTPS) for all transactions. Your data is stored on secure servers and is not shared with third parties except where required by law or to process your payment.

We maintain detailed account histories so you can review every deposit, withdrawal, market, and bonus. You can access your history anytime in your daplay account settings. We retain your data for as long as your account is active and for a period after closure as required by law.

For full details on how we handle your data, see our Privacy PolicyIf you have questions about your data or wish to request deletion, contact our support team.

Prohibited Activity

We prohibit the following on daplay: using multiple accounts to exploit bonuses or manipulate markets; attempting to hack or reverse-engineer our platform; using automated tools or bots to place markets; colluding with other users to manipulate outcomes; depositing funds obtained through illegal means; and accessing daplay from a jurisdiction where it is prohibited by law.

If we detect prohibited activity, we will close your account and forfeit any balance. We may report serious violations to relevant authorities.

Changes to Our Terms

We may update these terms at any time. We'll notify you of material changes via email or a notice on daplay. Your continued use of the platform after changes take effect means you accept the new terms. If you do not agree with changes, you may close your account.

Our services on daplay are available only where applicable local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.